4th Global Back Office & Operational Efficiency Summit | Corporate Parity Summits and Conferences

Past Speakers

SUMMIT introduction

Why should you attend this Event?

UNDERSTAND KEY FACTORS FOR GROWTH

In today’s business environment, how well you meet customer expectations depend on processes beyond the customer contact center. The back office isn’t designed for streamlined operations. Technologies are available today that help you optimize the flow of customer-centric work throughout your business. The workload path and tasks vary widely between industries and companies – no two are alike. But for all their differences, most businesses share the same sets of challenges when it comes to the back office work in support of customer needs.

Corporate Parity’s 4th Annual Global Back Office & Operational Efficiency Summit will unfold the solutions to the challenges inherent to back office environments that must be overcome in order to achieve true operational efficiency. The 2-day event will be an amalgamation of interesting case studies, networking panel discussions and breakout sessions, with a strong focus on; IoT, Agile innovations, Robotics, AI, Blockchain & other technologies, Digital Transformation, Operational Excellence, Identify what “Good” looks like etc!

We look forward to welcoming you in Barcelona!

KEY TOPICS

  • Vision 2020; Back (office) to the future
  • Leveraging the clout of artificial intelligence and machine learning for eloquent opportunities
  • Driving Operational Excellence & Efficiency through Integrated Automation
  • Back Office Operations outsourcing; why, how, what and beyond…
  • Robotic Process Automation Applications: factual strategic vision
  • A strategic approach to cost efficiency in back office processes
  • Assisting Organizational Change through Cultural and Behavioral Transformation; a movement not a mandate

Key Topics

WHO should attend

This Summit

WHO SHOULD ATTEND

WHO SHOULD ATTEND THIS SUMMIT

VP’s, Presidents, CEO’s, Chief’s, Heads, Directors, Managers and Executives of

  • Back Office E-commerce
  • Operations
  • Outsourcing
  • Information
  • Technology
  • Shared Services
  • IT Management
  • Process Improvement
  • Operational Excellence
  • Workforce Optimization
  • Process Management
  • BPM (Business Process Management)
  • Control and Support Operations
  • Development
  • Administration
  • Strategic Planning
  • Human Resources
  • Business Performance and Incentives
  • Business Performance, Effectiveness and Reporting
  • Payment systems
  • Clearing & Settlement
  • Innovation
  • R&B

 

Who Attended Last Year’s Event?

MEDIA PARTNERS

SPONSOR

BROCHURE

Request the brochure of the summit to learn more

SPONSORSHIP PACKAGE

Demonstrate your commitment to the industrial rapport by strengthening your visibility

Barcelona, Spain

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