TOPICS TO BE DISCUSSED
IMPROVING RETAIL BANKING EXPERIENCE IN DIGITAL ERA
The First Edition
The premier of Corporate Parity’s Global Retail Banking Summit took place at Andel’s Hotel Berlin on 19th & 20th May 2016 in Berlin Germany. Being the first edition, the event was extremely successful gathering key decision makers in the banking industry from over 25 countries around the globe.
Our speaker panel, made up of key experts from leading banks gave insights on topics such as SME: Next Generation of SME Banking, Innovation in Retail Banking, The Main Forces of Change in Retail Banking, Emerging Trends and Imperatives in Retail Banking Industry, How is Digitalization Changing Retail Banking Customer Experience, How to Improve effectiveness of Cybersecurity in Retail Banking Industry, Retail Banking Priorities and Improvements up to the year 2020 just to mention a few. The 2-day event was well received by all participants. The delegates were thrilled by the variety of insights and experiences from the wide global representation at the event which set the right platform for effective networking. In addition to the several coffee breaks and lunch, there was also additional networking opportunity in the evening where participants gathered again to drink and dine in an informal environment.
We are grateful to all our speakers and chairman for their efforts in making this event a great success. We look forward to seeing you all at our next event!
Chief Marketing Officer
Vice President, Head of Management Secretariat Nordea
Director Of Innovation Rabobank
Modern powerful tendencies are reshaping the banking industry. Social Media and evolution of mobile technologies force Retail Banking industry to evaluate. These changes have to touch every aspect of the industry – product development, marketing, service and management.
In the age of fast growing influence of technology and innovation, banks need consistent evaluations for retail branch networks and payment systems. Cost-effectiveness and customer-centric strategies became more and more important within developing global banking networks. In light of global digitalization, cyber security and fighting hack attacks become one of the general priorities.
Changes in regulations and social activities also push banks to create new schemes for customer service and long-term product development strategies.
Evolution of Retail Banking is not a perspective today; it is consistent process, which has to take into consideration a huge number of factors.
In this conference we are addressing Retail Banking in its modern sense. Modern Retail Banking is not just branch network, but also a deep digital integration. The situation in Retail Banking changes to face fast changing customer needs.
Retail Banking in Digital Era
FUTURE TRENDS FOR THE RETAIL BANKING INDUSTRY ON THE GLOBAL MARKET
THE MAIN FORCES OF CHANGE IN RETAIL BANKING
Facing changes in customer needs
ENGAGING RETAIL BANKING CUSTOMERS IN ORDER TO CREATE SMOOTH CUSTOMER EXPERIENCE?
FINTECH STARTUPS AND THE FUTURE BUSINESS MODEL OF THE BANK
The Future of SME Banking
NEXT GENERATION OF SME BANKING
FUTURE TECHNOLOGIES: REMOTE BANKING SERVICES FOR SMES
Operational excellence in retail banking
MONITORING SALES AND SERVICES EFECTIVNESS
HOW TO IMPROVE END-TO-END PERFORMANCE
I really liked the great networking opportunities!
Everything was satisfactory, I would attend again.
I was very satisfied and I would like to attend future events with similar topics and learn about case studies and experiences from other banks.
I got a lot of new ideas and answers, the venue and hotel facilities were very good. I will probably attend the next event.